Elon Musk’s Twitter Will Be Chaos

After months spent trying to undo the deal he initiated, Tesla founder Elon Musk now owns Twitter. While official confirmation is still pending, Musk has reportedly wasted no time making big changes. Yesterday, the Washington Post reported that the company’s chief executive, Parag Agarwal; chief financial officer Ned Segal; general counsel Sean Edgett and Vijaya Gadde, the head of legal policy, trust and safety have all been fired. At the time of writing, neither the executives nor Twitter had issued a public statement about their departures.

Such sweeping changes are unlikely to be a one off. In April, when Twitter announced it had agreed to the sale, Musk said he wanted to “make Twitter better than ever by enhancing the product with new features, making the algorithms open source to increase trust, defeating the spam bots, and authenticating all humans.”

The entrepreneur’s tweets and public statements since then—along with private text messages released through Twitter’s lawsuit seeking to enforce the deal—detail sweeping but sometimes conflicting ambitions for the company. Many have triggered concerns from people who use, study, or work at Twitter that the world may lose an imperfect but uniquely open online space. If Musk carries through on his ideas even partly, Twitter users could see big and confusing shifts in the platform’s features and social dynamics.

Musk’s most consistently stated ambition for his version of Twitter is for it to function as a “digital town square” that provides a forum for free speech where any person is welcome. That may sound laudable to many, but while Twitter, like other big social platforms, currently tries to remove harassment and other objectionable content, Musk has said he is opposed to any “censorship that goes far beyond the law” and wants to fix Twitter’s “strong left-wing bias.”

In the US, this would translate to an ethos of just about anything goes. In late April, after Twitter accepted Musk’s offer, bot watchers saw a flurry of new right-wing accounts and warned that people who had abandoned Twitter after their posts or accounts were consistently removed by moderators were returning to the site in anticipation of the Musk regime.

All of this has led experts in online moderation—including some on Twitter’s online safety advisory council—to fear Musk will usher in a new era of trolling on the platform. “A Musk-owned Twitter could be disastrous for women and marginalized communities already facing abuse and targeted harassment on the platform,” says Christopher Bouzy of Bot Sentinel, a popular bot-detection system.

Musk said at a Financial Times event in May that he’d reverse the ban that kicked Donald Trump off Twitter after the January 6 insurrection, calling the decision “morally wrong and flat out stupid.” But in a private text message he also claimed that “Twitter is obviously not going to be turned into some right wing nuthouse” and said that he will be “aiming to be as broadly inclusive as possible.”

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